Owner FAQs
Answers to your frequently asked questions
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Do I have to accept Section 8 tenants?
Unless required by local laws, property owners are not obligated to accept Section 8 applicants. We recommend reviewing local housing regulations to understand your obligations. -
Is your company licensed?
Yes, we are a fully licensed property management firm, operating in compliance with all state and industry requirements. -
Can I contact you after hours?
For urgent matters, we provide an emergency contact line. Routine questions or concerns will be addressed during our standard business hours. -
Will my rental income be deposited directly into my account?
Yes, we offer direct deposit services to ensure your monthly rental proceeds arrive securely and without delay. -
Can I review the lease agreement?
Absolutely. Owners are welcome to review lease agreements before signing. We handle the signing process on your behalf unless otherwise requested. -
Do you offer real estate sales services?
While our primary focus is property management, we are connected with trusted real estate professionals through our brokerage partnership. Let us know if you're considering buying or selling a property. -
When and how do I receive my payments?
Owner payments are typically issued monthly after rent has been collected and any applicable costs are processed. Most owners choose direct deposit for faster delivery. -
How do you collect rent?
Tenants can pay rent online or through other available options. We follow a structured process for late payments, including reminders and applicable fees, as outlined in the lease. -
What lease terms do you offer?
Standard leases are generally 12 months, but we can customize lease durations based on the property, market conditions, and your preferences. -
How much is the security deposit for tenants?
Security deposits are set based on the local market, rent amount, and tenant qualifications, always following applicable laws. -
When can you start managing my property?
We’re ready to begin once agreements are signed and your property is prepared for marketing or tenant placement. -
What types of properties do you manage?
We manage a wide range of properties, including single-family homes, multi-family buildings, condominiums, and commercial properties. -
What kinds of reports do I receive?
Owners receive monthly financial statements that cover income, expenses, and any maintenance activity. Additional custom reports can be provided upon request. -
Who holds the tenant’s security deposit?
Security deposits are maintained in accordance with local legal requirements, typically in a designated trust account managed by our team.